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Creator guide

Verifying your account

Prove you own your social accounts, claim a profile an agency already listed, and understand what claiming changes.

Verifying proves that a social account is really yours, and claiming turns that proof into ownership of your creator profile. This page covers both steps, what changes when you claim a profile an agency already listed, and what an invitation link does and does not give away.

Why verification exists

Anyone can type a handle into a form. Brandora treats a handle you typed as self-reported and never as proof. The only evidence it accepts for ownership is that you personally signed in at the platform and approved access, which is something only the account holder can do.

That evidence is recorded against your account, not against any agency. It is what unlocks claiming, and it is what makes the figures on your media kit trustworthy later.

Verifying a social account

Open /creator/verify and press Continue with Instagram. Brandora mints a single-use security token that lasts fifteen minutes, sends you to Instagram to approve read-only access, and picks the flow back up when Instagram returns you to the portal. If you take longer than fifteen minutes, or if the link is opened twice, the return is refused and you simply start again.

Instagram only shares insights for Business and Creator accounts. If yours is a personal account, switch it in the Instagram app first, or the approval will succeed and the figures will be thin.

app.brandora.io
The connections table with a verified Instagram account, its status, last sync and token expiry
Connections after verifying: status, last sync and days until the token expires
Note:

Note: Some environments have no Instagram app configured. There, the verify page says so plainly and the button reads Continue with sample account. No Instagram login happens and the account you get is labelled Sample everywhere it appears. You are never told you are going to Instagram when you are not.

Claiming your profile

Once one account is verified, the portal offers Claim my profile. Claiming asks for your consent and records the moment you gave it. It is a separate action from verifying on purpose: proving you hold an account and asking to own the profile built around it are two different decisions.

You can only claim a profile you personally verified. Brandora looks at the connections your own sign-in produced, and nothing else counts, so no one can claim a profile by knowing its id or by being on a roster.

After claiming you can edit your media kit, publish rates, choose whether to appear in the public directory, and accept or decline contracts. Before claiming, those screens tell you to claim first rather than quietly failing.

Claiming a profile an agency created

Agencies build rosters, so a profile with your name on it may exist before you ever sign up. Brandora records where a claim came from, and the difference matters.

Claim sourceWhat it means
AGENCYSomeone in a workspace claimed a roster entry. It is bookkeeping inside that workspace. It gives them no access to your accounts and no control over you.
CREATORYou proved ownership and consented. This is the only claim that grants the portal, the media kit and the public listing.

A creator claim beats an agency claim. When you verify the same account and claim the profile, ownership moves to you, the source becomes CREATOR, and from that point nobody else can claim it. The one case Brandora refuses is a profile another creator has already claimed with their own verified account: that is theirs, and you get a clear conflict message instead of a takeover.

If an agency invited you, your newly verified account attaches to the profile they created rather than making a second one, so you and they end up on the same record instead of two half-empty ones. Their roster entry for you moves from invited to active at the moment you claim, and every workspace that invited you gets that same update. A workspace that had archived or blocklisted you does not get you back automatically.

Warning:

Warning: Claiming does not take anything away from the agency. Their notes, tags, their private rate card for you, your campaign history with them and any contracts stay in their workspace. Claiming is about who owns the profile going forward, not about erasing their records. What they can read from your connected accounts is a separate control, covered in Who can see your data.

When a brand invites you, you get a link to a page that names who is asking, about which campaign, and until when. You can accept or decline, and you can add a reason when you decline. The link works once: after you answer it, opening it again shows nothing.

Accepting tells the brand you are interested. That is all it does. It does not connect a social account, it does not share a single figure, and it does not claim a profile on your behalf. The page says so above the buttons, and the code behind it never writes a claim.

What accepting adds is a way forward. The response carries a one-time pointer that lets you create your creator account, or link the invitation to an account you already have, so the profile the brand made for you is the one you end up claiming. Spending that pointer records which account answered and grants nothing else. It is not a login and not a claim.

Note:

Note: An expired or already used invitation link never blocks you from making an account. You are told the link could not be used, the signup goes through anyway, and the brand can send a fresh one.